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Troubleshooting Common Issues

Camera Not Activating for QR Scan

If the camera does not activate when you attempt to use the Scan QR function, follow these troubleshooting steps to resolve the issue:

Navigate to Settings

  • Within the DOME Wallet app, navigate to the Settings section. Navigate to Settings

Access Camera Settings

  • Find and select the Camera option to configure your camera settings. Camera Settings

Select Your Camera

  • Choose your preferred camera for QR scanning. If you have more than one camera, you may need to select which one to use.

Retry QR Scan

  • Return to the home screen and try to scan the QR code again.

By following these steps, you should be able to resolve any issues with the camera not activating for QR code scanning.

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