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How to: create new Organization/add user to existing Organization
Ticketing - Helpdesk Customer User Guide
For a user, belonging to an Organization allows him to have visibility of all the tickets opened by other users within the same Organization. In order to create a new Organization, a delegated user can proceed by opening a ticket with the "03 - Access Managem...
Keyboard shortcuts
Ticketing - Helpdesk Customer User Guide
Below are the keyboard shortcuts for the ticketing system.