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Created 2 months ago by Andrea Manfrinato

Updated 2 months ago by Andrea Manfrinato

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Ticketing - Helpdesk Customer User Guide
How to: access Helpdesk Platform
How to: create new account
Breakdown of key features on Helpdesk main page
How to: see ticket details and receive an update on request status
How to: create new Organization/add user to existing Organization
How to: open a new request
How to: respond to a Ticket
How to: use attributes for advanced search
How to: access Knowledge Base
How to: manage User settings
Keyboard shortcuts

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Ticketing - Helpdesk C...

Keyboard shortcuts

Keyboard shortcuts

Below are the keyboard shortcuts for the ticketing system.

How to: manage User settings

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