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Checking available product offerings and catalogues

Navigating over the marketplace

All the available (Launched) offerings appear in the Search page of the website, so they can be s...

Updated 1 week ago by FICODES Support

Checking marketplace's landing information

Navigating over the marketplace

Customers can also check the information provided on the website's home page. The first thing th...

Updated 1 week ago by FICODES Support

How to manage profile and billing information

Managing profile configuration and orga...

All the users of the system can configure their profile, so they can configure their personal inf...

Updated 1 week ago by FICODES Support

How to log in as an organization and manage session changes

Managing profile configuration and orga...

The Business API Ecosystem supports organizations as defined by the FIWARE IdM. These organizatio...

Updated 1 week ago by FICODES Support

Books

Navigating the Knowledgebase

Within a category, you'll find books. Books are like containers for documentation on a specif...

Updated 1 week ago by Roberto Balzano

Changing the shelves visualization

Navigating the Knowledgebase

On the right side of the page, there is a button called either "List view" or "Grid View", clicki...

Updated 1 week ago by Roberto Balzano

Knowledgebase Sections

Navigating the Knowledgebase

Upon login, the user gets directed to the 'Shelves' area of the knowledgebase.These are the c...

Updated 1 week ago by Roberto Balzano

Troubleshooting Common Issues

DOME Digital Wallet User Guide

Camera Not Activating for QR Scan If the camera does not activate when you attempt to use the Sc...

Updated 2 weeks ago by Albert Rodríguez

4. Submission and verification of Documentation

Company Onboarding process guide for Cl... Onboarding Guidelines

Required Documentation Once you have completed the Company Information Form, you will have to su...

Updated 2 weeks ago by Eric Maciá Lang

Bla

Test Attachment

Bla Catto.jpeg

Updated 4 weeks ago by Roberto Balzano

5. Signing the Marketplace Terms and Conditions

Company Onboarding process guide for Cl... Onboarding Guidelines

After the documentation submitted has been validated, it is essential to review and agree to the ...

Updated 4 weeks ago by Paolo Fabriani

How to: Request profile change

Access Procedure to the DOME Platform ...

To make a profile change request, you must open a web browser and go to the URL: https://tick...

Updated 2 months ago by Andrea Manfrinato

How to: Create a new account

Access Procedure to the DOME Platform ...

The procedure for requesting an account is as follows: • Open a web browser and go to the URL:...

Updated 2 months ago by Andrea Manfrinato

How to: access Helpdesk Platform

Ticketing - Helpdesk Customer User Guide

To access the customer support and ticketing platform within the DOME project, simply open a web ...

Updated 2 months ago by Maria Grazia Cellini

Non-electronic submission of Intellectual Property Rights infringement claims

Intellectual Property Rights infringeme...

Although the electronic communication channel provided above is the most expedited way to contact...

Updated 2 months ago by Eric Maciá Lang

Electronic Intellectual Property Rights infringement notification

Intellectual Property Rights infringeme...

The DOME Marketplace respects all intellectual property rights. If you are an individual or an e...

Updated 2 months ago by Eric Maciá Lang

6. Generation of LEAR Verifiable Credentials

Company Onboarding process guide for Cl... Onboarding Guidelines

The verifiable credentials are used in the Marketplace to as the unique login mechanism, for they...

Updated 2 months ago by Eric Maciá Lang

3. Launching the Onboarding process

Company Onboarding process guide for Cl... Onboarding Guidelines

Registration Process in the Marketplace Request for provisional account creation To start the p...

Updated 2 months ago by Eric Maciá Lang

How to: open a new request

Ticketing - Helpdesk Customer User Guide

Creating a new ticket within the DOME project's customer support and ticketing platform is a stra...

Updated 2 months ago by Andrea Manfrinato

How to: create new Organization/add user to existing Organization

Ticketing - Helpdesk Customer User Guide

For a user, belonging to an Organization allows him to have visibility of all the tickets opened ...

Updated 2 months ago by Andrea Manfrinato