Recently Updated Pages
How to report a provider data breach
- Who reports: Any employee of DOME's partners, or any data subject that might have been affect...
How to: manage User settings
Customers may reach out the page dedicated to User Settings by clicking on the corresponding icon...
How to: view active subscriptions
1. Log in to your account. 2. Look for "Account" or "Settings." 3. Find "Subscripti...
Registration as a Customer
Register as Customer for selected services, enter all data required for you and your organisation...
How to: contact the product provider
Find the link to the contact form or email address or chatbot icon on the website. Use it to rea...
How to get in touch with the DPO
The DOME Project's Data Protection Officer has been set up as a Data Protection Board, made up of...
How to: modify an active subscription
To modify an active subscription: 1. Log in to your account on the platform or service. 2. Find...
How to: sort catalog result
Sorting catalog results allows you to organize search results based on specific criteria, such as...
Slides
DOME Portal reporting features for Customers and Providers Users have automatically available ...
How to: open a new request
Creating a new ticket within the DOME project's customer support and ticketing platform is a stra...
Ethics by design
Historical and Theoretical overview The Ethics by Design approach will be used throughout DOME i...
How to: submit an order
Select desired products and add them to your online cart. Proceed to checkout. Enter informatio...
A cloud/edge ecosystem
DOME's ambition is to create collaborative ecosystems that will support the market by achieving t...
How to report a data breach
- Who reports: Any employee of DOME's partners, or any data subject that might have been affect...
How to: access Knowledge Base
Customers can always navigate directly to the Knowledge Base when they have a query. Here, they c...
How to: respond to a Ticket
Upon reaching the complete details page within the "My Tickets" section, customers will discover ...
How to: use attributes for advanced search
To search for specific items in the Customer Care platform fill the search bar on the top of the ...
Keyboard shortcuts
Below are the keyboard shortcuts for the ticketing system.
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DOME Marketplace
Practical Considerations for Entities on the Appointment of “Legal Entity Appointed Representative Form”
Disclaimer This document does not constitute legal advice. It is aiming to provide conte...