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How to set the product pricing model, managing product offerings

Managing orders, products and subscript...

Product Offerings are the entities that contain the pricing models and revenue sharing info used ...

Updated 6 months ago by FICODES Support

How to publish a product through the portal interface, managing product specifications

Managing orders, products and subscript...

Product Specifications represent the product being offered, both digital and physical. To list yo...

Updated 6 months ago by FICODES Support

Books

Navigating the Knowledgebase

Within a category, you'll find books. Books are like containers for documentation on a specif...

Updated 6 months ago by Roberto Balzano

Changing the shelves visualization

Navigating the Knowledgebase

On the right side of the page, there is a button called either "List view" or "Grid View", clicki...

Updated 6 months ago by Roberto Balzano

Knowledgebase Sections

Navigating the Knowledgebase

Upon login, the user gets directed to the 'Shelves' area of the knowledgebase.These are the c...

Updated 6 months ago by Roberto Balzano

Troubleshooting Common Issues

DOME Digital Wallet User Guide

Camera Not Activating for QR Scan If the camera does not activate when you attempt to use the Sc...

Updated 6 months ago by Albert Rodríguez

How to: Request profile change

Access Procedure to the DOME Platform ...

To make a profile change request, you must open a web browser and go to the URL: https://tick...

Updated 7 months ago by Andrea Manfrinato

How to: access Helpdesk Platform

Ticketing - Helpdesk Customer User Guide

To access the customer support and ticketing platform within the DOME project, simply open a web ...

Updated 7 months ago by Maria Grazia Cellini

Non-electronic submission of Intellectual Property Rights infringement claims

Intellectual Property Rights infringeme...

Although the electronic communication channel provided above is the most expedited way to contact...

Updated 7 months ago by Eric Maciá Lang

Electronic Intellectual Property Rights infringement notification

Intellectual Property Rights infringeme...

The DOME Marketplace respects all intellectual property rights. If you are an individual or an e...

Updated 7 months ago by Eric Maciá Lang

How to: create new Organization/add user to existing Organization

Ticketing - Helpdesk Customer User Guide

For a user, belonging to an Organization allows him to have visibility of all the tickets opened ...

Updated 8 months ago by Andrea Manfrinato

How to: see ticket details and receive an update on request status

Ticketing - Helpdesk Customer User Guide

Once a ticket is submitted, customers can track its status, keeping them informed about the progr...

Updated 8 months ago by Roberto Balzano

Forgot Password Process

DOME Digital Wallet User Guide

Access the Forgot Password Link: On the login page, click the 'Forgot password' link if ...

Updated 8 months ago by Albert Rodríguez

Registering on the DOME Digital Wallet

DOME Digital Wallet User Guide

Access the Digital Wallet: Navigate to the DOME Digital Wallet homepage and click on the...

Updated 8 months ago by Albert Rodríguez

Introduction to the DOME Digital Wallet

DOME Digital Wallet User Guide

The DOME Digital Wallet is an essential tool for managing your digital identity within the DOME M...

Updated 8 months ago by Albert Rodríguez

List of relevant documents and resources

DOME Customer Support Knowledge Base - ...

List of relevant documents and resources Ethics By Design and Ethics of Use Approaches for Art...

Updated 9 months ago by Sofia Ruiz Delaviuda

Key assets: Sovereignty, trust and reputation

What is DOME

Satisfying the EU market requirements, the DOME service catalogue quality will ensure its reputat...

Updated 9 months ago by Roberto Balzano

DOME - Distributed Open Marketplace for Cloud and Edge Services in Europe

What is DOME

With this aim, the first call of the Digital Europe Programme (DIGITAL-2021-CLOUD-AI-01) pressed ...

Updated 9 months ago by Roberto Balzano

Policy context: supporting cloud-to-edge infrastructure and services in Europe

What is DOME

Cloud computing is identified as a central piece of Europe's digital future, providing European b...

Updated 9 months ago by Roberto Balzano

Introduction

What is DOME

A service that runs on the cloud that implements the core functionality, but it comprises devices...

Updated 9 months ago by Roberto Balzano