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7. Contact and Support
For further help, contact our technical support here.
Checking available product offerings and catalogues
All the available (Launched) offerings appear in the Search page of the website, so they can be s...
Checking marketplace's landing information
Customers can also check the information provided on the website's home page. The first thing th...
How to manage profile and billing information
All the users of the system can configure their profile, so they can configure their personal inf...
How to log in as an organization and manage session changes
The Business API Ecosystem supports organizations as defined by the FIWARE IdM. These organizatio...
How to publish and manage catalogues
The Catalogues section is the one that is open by default when accessing My Offerings section. Th...
How to publish a resource through the portal interface, managing resource specifications
Resource Specifications represent the resource being offered. To list your service specifications...
How to publish a service through the portal interface, managing service specifications
Service Specifications represent the services being offered. To list your service specifications ...
How to set the product pricing model, managing product offerings
Product Offerings are the entities that contain the pricing models and revenue sharing info used ...
How to publish a product through the portal interface, managing product specifications
Product Specifications represent the product being offered, both digital and physical. To list yo...
Books
Within a category, you'll find books. Books are like containers for documentation on a specif...
Changing the shelves visualization
On the right side of the page, there is a button called either "List view" or "Grid View", clicki...
Knowledgebase Sections
Upon login, the user gets directed to the 'Shelves' area of the knowledgebase.These are the c...
Non-electronic submission of Intellectual Property Rights infringement claims
Although the electronic communication channel provided above is the most expedited way to contact...
Electronic Intellectual Property Rights infringement notification
The DOME Marketplace respects all intellectual property rights. If you are an individual or an e...
How to: create new Organization/add user to existing Organization
For a user, belonging to an Organization allows him to have visibility of all the tickets opened ...
How to: see ticket details and receive an update on request status
Once a ticket is submitted, customers can track its status, keeping them informed about the progr...
Forgot Password Process
Access the Forgot Password Link: On the login page, click the 'Forgot password' link if ...
List of relevant documents and resources
List of relevant documents and resources Ethics By Design and Ethics of Use Approaches for Art...
Key assets: Sovereignty, trust and reputation
Satisfying the EU market requirements, the DOME service catalogue quality will ensure its reputat...