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Breakdown of key features on Helpdesk main page

Ticketing - Helpdesk Customer User Guide

Here's a breakdown of the key features within the DOME Hepldesk landing page: My Tickets: View...

Updated 4 months ago by Roberto Balzano

Information consent form

Personal data protection DOME operator privacy information consent

 Information about your involvement and your rights In this case, your participation will consis...

Updated 4 months ago by Roberto Balzano

How to report a provider data breach

Personal data protection "How to"s

-   Who reports: Any employee of DOME's partners, or any data subject that might have been affect...

Updated 4 months ago by Roberto Balzano

AI and Ethics issues in DOME

DOME Customer Support Knowledge Base - ...

AI and risk assessment & Legal approach to AI & related risks The analysis, assessment, and mana...

Updated 4 months ago by Roberto Balzano

Ethics Management Plan

DOME Customer Support Knowledge Base - ...

Introduction to DOME Ethical aspects The DOME solution raises Ethics issues regarding three diff...

Updated 4 months ago by Roberto Balzano

How to: activate notifications

Web Portal Customer Guide

1. Access the settings or preferences section of the app, platform, or service you're using. 2. ...

How to: interrupt an active subscription

Web Portal Customer Guide

To interrupt an active subscription: 1. Log in to your account on the platform or service. 2. N...

How to: view product details

Web Portal Customer Guide

To view details about a product and get its description, you need to go to a Products & Services ...

Intro

Web Portal Customer Guide

SCM - Smart City MonitorPharos Navigator = PharosN the AI, Bigdata and IoT platform supported the...

How to: filter the catalog content upon categories

Catalog sorting and search functionalities

Filtering the DOME catalog by categories is typically straightforward and can help you narrow dow...

How to: search the Catalog

Catalog sorting and search functionalities

Below is a step-by-step guide to search in the DOME catalog. Access the DOME Marketplace catal...

Helpline Link

Customer helpline

https://www.ionos.com/help/

Other features

Navigating the Knowledgebase

Navigation Menu: On the left of the page, there is a column containing both your recently viewed...

Value Proposition_url

Marketing

https://drive.google.com/file/d/1aoXbwJjMe1dFJ85kc-dgT-9OYecWgXk-/view?usp=drive_link

Federated Marketplace Ecosystem_url

Marketing

https://drive.google.com/file/d/1jHsbEzgxIPQv6nibj2jOjaPOTNbbIePV/view?usp=drive_link

Factsheet_url

Marketing

https://drive.google.com/file/d/1zmip5GrbGQDxKlLbHT4pXde9A1eREw8Z/view?usp=drive_link

Bifold_url

Marketing

https://drive.google.com/file/d/1xu5fvMBB-ExhJ4eXen3krONUC7nbrEmv/view?usp=drive_link