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How to qualify a product
The DOME certification qualification process is one of the steps in the Product Specification process and needs to be completed in the "Compliance profile step". The product needs to be created to be able to edit the compliance profile section. In order ...
How to check for a product qualification
The information of the compliance profile will be available in the market place, including the DOME Compliance Level for each service. To acquire more detailed information about the compliance profile 'view details' shall be clicked, and the detailed info...
How to recover an expired qualification
When any of the verified certifications is about to expire (2 months in advance) the service owner will receive (through email) a notification and can upload the new certification on the marketplace. The certification can be renewed at any time, uploading a...
Introduction to the DOME Digital Wallet
The DOME Digital Wallet is an essential tool for managing your digital identity within the DOME Marketplace. It enables secure interactions by allowing users to store, manage, and utilize digital credentials effectively. This wallet supports various functional...
Registering on the DOME Digital Wallet
Access the Digital Wallet: Navigate to the DOME Digital Wallet homepage and click on the "Register" button to begin the registration process. Complete the Registration Form: Fill out the form with the requested data. Email V...
Forgot Password Process
Access the Forgot Password Link: On the login page, click the 'Forgot password' link if you cannot remember your password. Submit Your Email Address: Enter your registered email address where prompted to receive a password reset link. ...
Main Functionalities of the Wallet
QR Scan Functionality General Use: The QR Scan function is used to scan QR codes provided by a third party, which can trigger processes for obtaining or presenting credentials. To initiate a scan, press the 'Scan QR' button to deploy the camera. ...
Troubleshooting Common Issues
Camera Not Activating for QR Scan If the camera does not activate when you attempt to use the Scan QR function, follow these troubleshooting steps to resolve the issue: Navigate to Settings Within the DOME Wallet app, navigate to the Settings section. ...
How to: create new Organization/add user to existing Organization
For a user, belonging to an Organization allows him to have visibility of all the tickets opened by other users within the same Organization. In order to create a new Organization, a delegated user can proceed by opening a ticket with the "03 - Access Managem...
How to: Create a new account
The procedure for requesting an account is as follows: Open a web browser and go to the URL: https://knowledgebase.dome-marketplace-prd.org Click on the “ LOGIN” option at the top right, as you can see from the screenshot below. Click the "Registe...
How to: Request profile change
To make a profile change request, you must open a web browser and go to the URL: https://ticketing.dome-marketplace-prd.org , this procedure will allow you to enter a ticket on the Zammad platform. At the following link you will find instructions for openi...
Electronic Intellectual Property Rights infringement notification
The DOME Marketplace respects all intellectual property rights. If you are an individual or an entity who owns an intellectual property right (IPR) consisting in a copyright or a trademark or a registered design, and you think that an offering or content disp...
Non-electronic submission of Intellectual Property Rights infringement claims
Although the electronic communication channel provided above is the most expedited way to contact us, in case you have an IPR infringement claim, should you prefer so, you can alternatively send your claim to: DOME PROJECT IPR infringement claims ...
How to publish a service through the portal interface, managing service specifications
Service Specifications represent the services being offered. To list your service specifications go to My Offerings section and click on Service Specifications. Additionally, it is possible to filter the shown services by its state. To do that, click on Fil...
How to publish a resource through the portal interface, managing resource specifications
Resource Specifications represent the resource being offered. To list your service specifications go to My Offerings section and click on Resource Specifications. Additionally, it is possible to filter the shown resources by its state. To do that, click on ...
How to publish and manage catalogues
The Catalogues section is the one that is open by default when accessing My Offerings section. This section contains the catalogues the provider has created. Additionally, it is possible to filter the shown catalogues by its state. To do that, click on Filt...
How to log in as an organization and manage session changes
The Business API Ecosystem supports organizations as defined by the FIWARE IdM. These organizations can use the system as if they were users, being possible to create organizations catalogs and offerings or acquire them. If the user belongs to an organization...
How to manage profile and billing information
All the users of the system can configure their profile, so they can configure their personal information as well as their billing addresses and contact mediums. Profile configuration To configure the user profile, the first step is opening the Profile secti...
Checking available product offerings and catalogues
All the available (Launched) offerings appear in the Search page of the website, so they can be seen by customers. Note: At this moment the purchase of offerings is disabled, so the Customers can just navigate over the marketplace. Customers can search off...
Checking marketplace's landing information
Customers can also check the information provided on the website's home page. The first thing that appears on the home page is it's banner which has two buttons in it: (1) Learn More button which leads to the project's website and (2) Watch video button which...